Jstyle STAY Hokkaido
FAQ
This will be a self check in, please provide us a copy of the passport for all foreign guests who will be staying at the house according Japanese Law. After you provide us the copies of the passport, we will send you a passcode to the house.
• Free cancellation within 14 days before check in.
• Charge of 50% will result if the cancellation is made 7 days before check in.
• Charge of 100% will result if the cancellation is made within 7 days of reservation.
• Charge of 100% for no show.
You can use Visa, Amex, & MasterCard only.
Check in at 15:00 and check out at 10:00.
Since this is a self-check in, you can check in anytime after 15:00.
Our cleaning time is between 10:00 ~ 15:00. Please let us know in advance so we can make arrangements with cleaning staff for you to leave your luggage in the room or storage.
Yes, we have WiFi for each room.
Our lodge is smoke free lodge. No smoking is allowed inside the lodge or villa.
We will provide heating, television, refrigerator, vacuum cleaner, microwave and tooth brushes, towels for your convenience.
Yes, we provide at least one free parking for all the guests. Please reserve your parking.
Sorry, we do not provide additional beds for our lodge. Please confirm your room type or contact our reservation desk before reservation.
No pet is allowed.
We do not charge anyone children who are less than five years of age. However, we do not provide towels, sleeping bed space, and amenities for those who stays for free. Any children above five will count as a full adult.
No, we do not provide shuttle service. We can reserve taxi for you in advance.